MULTIPLE TIMES ON LIST

McGrath Automotive Group swept the Best of the Corridor’s vehicle dealership categories for a second straight year, attesting to the family-owned company’s heavy emphasis on customer service.

Representing so many different auto manufacturers, McGrath faces continuous pressure to meet customer service standards, and in most cases exceeds them, according to Lindsay McGrath-Vasquez, general manager of McGrath Buick GMC Cadillac and McGrath Kia in Hiawatha, and McGrath Ford and McGrath Hyundai in Cedar Rapids.

“We are graded in sales and service by every manufacturer we work with,” Ms. McGrath said. “They grade us on every customer contact, and although we are not perfect, we are generally meeting and exceeding their expectations.”

Past recognitions for the McGrath Automotive Group include Chevrolet Dealer of the Year, Kia Dealer of Excellence, and Dealerrater.com’s Chevrolet Dealer of the Year in Iowa.  The Pat McGrath Chevyland and McGrath Buick GMC Cadillac service departments have both received General Motors Certified Elite recognition.

The McGrath family and their businesses also place a high emphasis on giving back to the community, with contributions like the cost of a ballfield for the recently opened Prospect Meadows softball and baseball complex in Marion.

“Number one for the kids, but number two for the community,” President Pat McGrath said. “This facility is going to be a big draw and bring a lot of people to the area.”

The McGrath Family of Dealerships continues to grow throughout the Corridor. Work began last month on a new McGrath Buick GMC Cadillac facility next to McGrath Chevrolet at 1600 51st St. NE in Cedar Rapids, and a grand opening was recently held for a new McGrath Used Car Superstore at Collins Road and Council Street.

– Dave DeWitte

 

BEST AUTO DEALER

McGrath Family of Dealerships

2 TIMES ON LIST

1st Runner Up: Toyota of Iowa City

2nd Runner Up: Junge Automotive

 

BEST AUTO SERVICE DEALER

McGrath Family of Dealerships

6 TIMES ON LIST

1st Runner Up: Junge Automotive

2nd Runner Up: Lynch Ford

 

BEST AUTO FLEET DEALER

McGrath Family of Dealerships

4 TIMES ON LIST

1st Runner up: Toyota of Iowa City

2nd Runner Up: Junge Automotive